FAQs | Frequently Asked Questions
1. What is Olive Planet?
Olive Planet is a brand inspired by military and tactical gear, offering premium-quality army jackets, military-style backpacks, rugged accessories, and adventure-ready products.
2. Are Olive Planet products authentic military gear?
Our products are designed with military-grade materials and specifications but are intended for both civilian and tactical use. While some items are inspired by military designs, they are not official government-issued gear.
3. Who can use Olive Planet products?
Our products are perfect for outdoor enthusiasts, adventurers, military personnel, law enforcement, bikers, and anyone who appreciates rugged, durable, and functional gear.
4. What materials do you use for your military jackets and backpacks?
We use high-quality, durable fabrics like heavy-duty canvas, ripstop nylon, and reinforced polyester with water-resistant and weatherproof coatings to ensure longevity and reliability.
5. Are your backpacks and tactical gear water-resistant?
Yes! Many of our backpacks and gear are made with water-resistant materials, but for extreme conditions, we recommend additional waterproof covers.
6. How do I choose the right size for jackets and apparel?
Please refer to our size chart on each product page to find the best fit. If you're unsure, feel free to contact our support team for assistance.
7. How do I place an order?
Simply browse our website, add products to your cart, and proceed to checkout. We offer secure payment options for a smooth shopping experience.
8. Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery times vary depending on the destination.
9. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email. You can track your package through our website or the courier’s website.
10. What is your return policy?
We offer a 7-day return and exchange policy for unused and undamaged items. If you receive a defective product, we’ll replace it at no extra cost.
11. How do I request a return or exchange?
Raise a ticket on the website with your order details and reason for return/exchange. We’ll guide you through the process.
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